Sevhan Demir 2017’de internet sitesinden ald\u0131\u011f\u0131 cep telefonunu, garanti s\u00fcresi i\u00e7erisinde bozulunca yetkili servise g\u00f6nderdi.<\/p>\n
Demir’e ar\u0131za durumunda servis taraf\u0131ndan bedel iadesi, onar\u0131m hakk\u0131 gibi se\u00e7imlik haklar\u0131 sunulmadan yeni oldu\u011fu iddias\u0131yla bir telefon g\u00f6nderildi.<\/p>\n
G\u00f6nderilen telefonda da baz\u0131 sorunlar olmas\u0131 \u00fczerine Demir, Efeler \u0130l\u00e7e T\u00fcketici Hakem Heyetine Ba\u015fkanl\u0131\u011f\u0131na ba\u015fvurarak \u00fccret iadesi talep etti.<\/p>\n
T\u00fcketici hakem heyeti karar\u0131nda “Firma ay\u0131pl\u0131 \u00fcr\u00fcn ile ilgili olarak t\u00fcketiciye se\u00e7imlik hakk\u0131 sunmadan \u00fcr\u00fcn\u00fcn ay\u0131ps\u0131z mislini t\u00fcketiciye g\u00f6ndermesinde haks\u0131zd\u0131r. T\u00fcketiciye 6502 say\u0131l\u0131 kanun gere\u011fi se\u00e7imlik hakk\u0131 sunmas\u0131 gerekmektedir. T\u00fcketicinin \u015fikayetinde hakl\u0131 oldu\u011fu anla\u015f\u0131l\u0131p talebinin kabul\u00fc gerekmektedir. Cihaz bedeli olan 2 bin 868 liran\u0131n \u015firket taraf\u0131ndan t\u00fcketiciye \u00f6denmesine karar verildi.” denildi.<\/p>\n
Firman\u0131n karara itiraz etmesi \u00fczerine t\u00fcketici mahkemesi s\u0131fat\u0131yla Ayd\u0131n 2. Asliye Hukuk Mahkemesince g\u00f6r\u00fclen davadaki bilirki\u015fi raporunda, “Davaya konu 2. cep telefonunun s\u0131f\u0131r cihaz olmad\u0131\u011f\u0131, ‘yenilenmi\u015f’ oldu\u011fu, cihaz\u0131n sat\u0131c\u0131ya iade edilmesi ko\u015fuluyla bedelinin t\u00fcketiciye \u00f6denmesi karar\u0131n\u0131n yerinde oldu\u011fu” de\u011ferlendirmesinde bulunuldu.<\/p>\n
Mahkeme, t\u00fcketiciye se\u00e7im hakk\u0131n\u0131n sorulmad\u0131\u011f\u0131na ve misli olmayan 2. el bir telefon g\u00f6nderildi\u011fine dikkat \u00e7ekerek davan\u0131n reddine h\u00fckmetti.<\/p>\n
Demir’in avukat\u0131 Seda Ayaz Aksoy, AA muhabirine, m\u00fcvekkiline g\u00f6nderilen telefonun yeni \u00fcr\u00fcn olmad\u0131\u011f\u0131n\u0131n bilirki\u015fi raporu ile sabit oldu\u011funu, daha \u00f6nceden kullan\u0131lm\u0131\u015f ve bataryas\u0131 de\u011fi\u015ftirilmi\u015f telefonun yeniymi\u015f gibi g\u00f6nderildi\u011fini ifade etti.<\/p>\n
Aksoy, \u015funlar\u0131 kaydetti:<\/p>\n
“Hem t\u00fcketiciye se\u00e7imlik haklar\u0131n\u0131n kulland\u0131r\u0131lmam\u0131\u015f olmas\u0131 hem de bu mal\u0131n ay\u0131ps\u0131z misli teslim edilmesi gerekirken, 2. el ve piyasa de\u011feri olarak orijinalinin yar\u0131 fiyat\u0131na sat\u0131lan bir \u00fcr\u00fcn teslim edilmi\u015f oldu\u011fu ortaya \u00e7\u0131kt\u0131. Bu kapsamda sat\u0131c\u0131n\u0131n hi\u00e7bir \u015fekilde t\u00fcketicinin se\u00e7imlik haklar\u0131na m\u00fcdahale \u015fans\u0131 yok. M\u00fcvekkilim s\u00f6zle\u015fmeden d\u00f6nme hakk\u0131n\u0131 kulland\u0131. Asliye hukuk mahkemesinin t\u00fcketici mahkemesi s\u0131fat\u0131yla verdi\u011fi karar kesin olmas\u0131 sebebiyle m\u00fcvekkilim s\u00f6zle\u015fmeden d\u00f6nm\u00fc\u015f oldu, bedel iadesi ald\u0131.”\u200b\u200b\u200b\u200b\u200b\u200b\u200b<\/p>\n
Kaynak: AA<\/p>\n","protected":false},"excerpt":{"rendered":"
Ayd\u0131n’da cep telefonu garanti s\u00fcresi i\u00e7erisinde ar\u0131za yapan ve yetkili servise g\u00f6nderen t\u00fcketici, kendisine kullan\u0131lm\u0131\u015f…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[100,30,17438],"tags":[],"class_list":["post-70349","post","type-post","status-publish","format-standard","hentry","category-gundem","category-teknoloji","category-yasam"],"views":246,"_links":{"self":[{"href":"https:\/\/www.haberegider.com\/blog\/wp-json\/wp\/v2\/posts\/70349","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.haberegider.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.haberegider.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.haberegider.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.haberegider.com\/blog\/wp-json\/wp\/v2\/comments?post=70349"}],"version-history":[{"count":1,"href":"https:\/\/www.haberegider.com\/blog\/wp-json\/wp\/v2\/posts\/70349\/revisions"}],"predecessor-version":[{"id":70351,"href":"https:\/\/www.haberegider.com\/blog\/wp-json\/wp\/v2\/posts\/70349\/revisions\/70351"}],"wp:attachment":[{"href":"https:\/\/www.haberegider.com\/blog\/wp-json\/wp\/v2\/media?parent=70349"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.haberegider.com\/blog\/wp-json\/wp\/v2\/categories?post=70349"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.haberegider.com\/blog\/wp-json\/wp\/v2\/tags?post=70349"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}